Frequently Asked Questions
Everything you need to know about shopping with AOA Store.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
AOA Store is committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit all our factories for fair labor practices.